Frequently asked questions
HOW OFTEN DO YOU RESTOCK?
We aim to restock often, but restock dates vary depending on products availability.
I PLACED AN ORDER. WHEN WILL MY PACKAGE ARRIVE?
The processing time for orders are UK 2-3 Working Days. And 6-7 Working Days Internationally, please keep in mind that during holidays or limited edition launches, this may vary. Thank you for your patience. Please refer to our shipping policy.
HOW CAN I GET IN TOUCH WITHYOUR CUSTOMER SERIVCE TEAM?
For customer service inquiries only, please Email firstname.lastname@example.org
We aim to respond to all Emails within 48 hours please note that this timeframe may be
exteneded during and immediately after launches.
DO YOU OFFER RETURNS?
No! All sales are final. Please refer to our return policy. Please note, Uniqueblend Cosmetics
reserves the right to refuse all returns.
In the unlikely event that a product arrives not as described, we will only send replacements
for damaged/missing products within 14 days of receipt of package. Customers must include
photos of the issue including the package slip.
I HAVE NOT RECEIVED MY ORDER CONFIRMATION, WHAT SHOULD I DO?
Order confirmations can sometimes take up to 24 hours to receive due to high demand. If you
have not received your order confirmation, Email after 24 hours, please contact us at
email@example.com with your inquiry.
CAN I CHANGE MY ORDER ONCE I’VE PLACED IT?
No! Once you placed an order it is final.